After sales service

About 400 people

• Four departments：Plan, Logistics, Technical
Support, Site management

• 7 Teams: Statistics, Purchasing, Spare, Replace new
phone, call center, training, site management

• 400+ sites service centers
– Following with Sales
– Built service centers in most of tier 2 cites, some in tier 3
• Tianyu focus: provide local service (close to
customers), shorten customer waiting time